Privacy Policy

At Vajikarna, we respect your privacy and are committed to protecting the information you provide when you use our website or purchase our products.

📋 Information We Collect

When you place an order or interact with our website, we may collect information such as:

Name
Email address
Phone number
Billing and shipping address
Order and transaction details
Information you provide when contacting customer support

Payment information is processed through our payment service providers. We do not store your complete card or banking credentials on our website.

🔐 How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Process payments
Provide order updates and tracking information
Respond to customer-support requests
Manage returns, refunds and cancellations
Improve our website, products and customer experience
Prevent fraud, misuse and unauthorized transactions
Comply with applicable legal and regulatory requirements

💳 Payment Information

Online payments are processed through authorized payment service providers, including Razorpay.

Your payment information may be processed according to the privacy policies and terms of the relevant payment provider.

🍪 Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your shopping experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

🤝 Third-Party Services

We may use trusted third-party service providers for services such as:

Payment processing
Shipping and delivery
Website hosting and technology
Analytics and website performance
Customer communication

These service providers may process information as necessary to provide their services.

🔒 Data Security

We take reasonable measures to protect the information we collect against unauthorized access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

📩 Your Questions & Requests

If you have questions about your personal information or this Privacy Policy, please contact us using the details provided on our Contact Us page.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable requirements.

Any updated version will be published on this page.

Last updated: September 2026